You can expand the basic CRM solution with a number of more advanced modules as required. These additional modules are part of the collection Adapt® CRM+.
Modules
• Adapt Planning & Scheduling (including multi-dimensional scheduling)
• Adapt Quotations
• Adapt Order Entry
• Adapt Contracts
• Adapt Projects
• Adapt Campaigns (including telephone scripts, questionnaires)
• Adapt Customer Care
• Adapt Automatic Workflow
• Adapt Time registration
• Adapt API (open for data import and export)
• Adapt CTI (Computer/Telephone Integration)
• Adapt Advanced Reporting / Data Cubes
• Interfaces using address details (e.g. local authority data registration, postcode database)